Cancellation Policy
Question: How do I cancel my subscription at World Vital Records?
Answer: If you
wish to cancel your subscription at World Vital Records, please contact us by phone
at 1-888-377-0588 between the hours of 8-5 p.m. (Mountain Standard Time). If you
live outside the United States, please dial the international country code for your
country, and then dial 1-888-377-0588.
We are so sure that you will get valuable genealogy information and family history help with your World Vital Records subscription that we offer a 30 day money back guarantee. If at any time during your first 30 days of membership you do not get your money's worth simply call us on our toll free number at 1-888-377-0588 and request a refund. We will gladly refund your total membership amount. Simple as that! This money back guarantee applies to all World Vital Records membership plans and does not apply to any shipped products.
If the World Vital Records membership that you purchased included a product that was included as a premium or promotional offer (magazine subscriptions, software, eBooks, audio books, etc.) then the amount refunded will be reduced to cover the cost of the additional product. There are no refunds of magazine subscriptions, software, eBooks, audio books, or other downloads or shipped physical products in boxes. The sale of magazine subscriptions downloads, or other electronic, digital, or physical products are final. The amount refunded will be 50% of the purchase price to cover the cost of the World Vital Records membership.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THIS AGREEMENT, DO NOT USE THE SERVICE.